BIBLIOS

   Ciências References Management System

Visitor Mode (Login)
Need help?


Back

Publication details

Document type
Journal articles

Document subtype
Full paper

Title
Eliciting and Modeling Business Process Stories

Participants in the publication
David Simões (Author)
Pedro Antunes (Author)
Dep. Informática
 LASIGE
 Luis Carriço (Author)
Dep. Informática
 LASIGE
Summary
Most business process modeling tools used today encourage the rendition of lean, prescribed and clearly coordinated activities, which often clash with far more intricate business realities. This paper evaluates an alternative approach that adopts concepts from storytelling and sense-making theories to elicit process stories. The viability of this approach is tested in a case study involving sixteen individuals from the same organization who tell their personal views about a business process, thus gathering a total of twenty process stories. The obtained results suggest that process stories may increase the meaningfulness, contextualization and overall richness of process models.

Date of Submisson/Request
2015-07-15
Date of Acceptance
2016-05-19
Date of Publication
2017-05-11

Where published
Business & Information Systems Engineering

Publication Identifiers
ISSN - 2363-7005

Publisher
Springer Nature

Volume
60
Number
2

Number of pages
17
Starting page
115
Last page
132

Document Identifiers
URL - http://dx.doi.org/10.1007/s12599-017-0475-3
DOI - https://doi.org/10.1007/s12599-017-0475-3

Rankings
Web Of Science Q1 (2018) - 3.6 - COMPUTER SCIENCE, INFORMATION SYSTEMS - SCIE
SCIMAGO Q1 (2018) - 0.807 - Information Systems


Export

APA
David Simões, Pedro Antunes, Luis Carriço, (2017). Eliciting and Modeling Business Process Stories. Business & Information Systems Engineering, 60, 115-132. ISSN 2363-7005. eISSN . http://dx.doi.org/10.1007/s12599-017-0475-3

IEEE
David Simões, Pedro Antunes, Luis Carriço, "Eliciting and Modeling Business Process Stories" in Business & Information Systems Engineering, vol. 60, pp. 115-132, 2017. 10.1007/s12599-017-0475-3

BIBTEX
@article{35837, author = {David Simões and Pedro Antunes and Luis Carriço}, title = {Eliciting and Modeling Business Process Stories}, journal = {Business & Information Systems Engineering}, year = 2017, pages = {115-132}, volume = 60 }