Tipo
Artigos em Revista
Tipo de Documento
Artigo Completo
Título
A Scoping Review on Agency Collaboration in Emergency Management Based on the 3C Model
Participantes na publicação
Tenanoia Simona (Author)
Tauisi Taupo (Author)
Pedro Antunes (Author)
Dep. Informática
LASIGE
Resumo
Most emergency responses involve collaborative efforts from teams operating in the field and in the backstage. Collaboration within and across agencies should therefore be regarded as an essential service in emergency management. We propose a conceptual lens to analyse the technological support to collaboration services in emergency management. The proposed lens is based on the 3C Model, which regards collaboration services as the articulation and composition of three other services: communication, coordination and cooperation. Using this lens, we conduct a scoping literature review of the emergency management domain. The review contributes to better understand the relationships between collaboration services and technology support in emergency management.
Data de Publicação
2021-01-02
Suporte
Information Systems Frontiers
Identificadores da Publicação
ISSN - 1387-3326
Editora
Springer Science and Business Media LLC
Identificadores do Documento
DOI -
https://doi.org/10.1007/s10796-020-10099-0
URL -
http://dx.doi.org/10.1007/s10796-020-10099-0
Identificadores de Qualidade
Google Metrics (2022) - 49
Web Of Science Q1 (2020) - 6.191 - COMPUTER SCIENCE, INFORMATION SYSTEMS - SCIE
SCIMAGO Q1 (2020) - 1.086 - Information Systems
SCOPUS Q1 (2020) - 8.5 - Information Systems